Frequently Asked Questions

How long does shipping take?

Your orders are shipped within 1-3 business days and usually take within one week domestically, or two weeks internationally. Don't stress, your harnesses are tracked safely with Aus Post.

How do I wash my harness?

To clean a neoprene harness, hose it off with cold water as soon as possible after use to prevent dirt and stains from setting. If more thorough cleaning is needed, soak the harness in warm water with a soft soap, gently scrubbing any stubborn areas, and then rinse thoroughly. Allow it to air dry completely before the next use.

What If I get the wrong size?

If you need to return or exchange an item, please email me at prettypupboutique@outlook.com, and I'll be happy to assist you with the process.

Are these harnesses adjustable?

Our harnesses are fully adjustable, with customisable neck and tummy straps to ensure a perfect fit for your pup's comfort and security.

Didn't find answer to your question?

Feel free to message me with your question. We will get back to you as soon as possible.